Plans & Billing — User Guide
Plans & Billing — User Guide
Your Current Plan
Your active plan is shown in your Account Hub under the Plan & Usage section. It displays your plan name, monthly usage, and limits for OrbitPilot asks and sources.
Upgrading
If upgrade plans are available, a list of options appears below your current plan with an Upgrade button. Clicking it redirects you to a secure Stripe checkout page. After payment, your plan is updated immediately.
Billing Portal
To manage your subscription, update payment details, or download invoices, use the Billing Portal link in Account Hub. This opens your Stripe customer portal in a new tab.
Usage Limits
OrbitPilot tracks how many "asks" (AI queries) and sources you use each month. Your Account Hub shows:
- Asks used / limit — how many OrbitPilot questions you have asked this month
- Sources connected — how many knowledge sources are active
Quick Links
Plans & Billing — how it works (2026-07-30)
Your plan gives you a monthly allowance of the things you use — OrbitPilot AI asks, knowledge sources, voice minutes, memory rebuilds, and storage — plus access to the apps included on that plan.
- Pay monthly or yearly. Paying for a year up front saves you a set percentage (shown on the plan when you choose it).
- Add-ons. You can add optional extras to a plan (for example more AI asks or extra storage). When you choose a plan you'll see a configurator where you tick the add-ons you want and your total updates live before you pay.
- If you go over your allowance you're charged a small per-unit "overage" rate, which is shown to you before you buy. Prefer a hard limit? Turn on “No surprise bills” on your Billing page and your usage simply stops at your plan's limits instead of charging extra.
- To upgrade or change plan: open Compare Plans, pick a plan, configure any add-ons, and check out.
- To update your card, see invoices, or cancel: use Manage / Cancel on your Billing page — it opens the secure Stripe customer portal.
- If a payment fails, your plan keeps working for a short grace period; update your card in the portal to stay active. A cancelled subscription returns you to the free Starter plan.
- Your card details are never stored on OrbitingFox — payments are handled securely by Stripe.
Want to know your own current plan, usage, or estimated bill? Just ask OrbitPilot — it can see your plan, what you've used this period, your limits, your overage rates, and any add-ons you've bought.